Black Tree Paintball is currently accepting applications for multiple positions, including:

Sales Associate | Shift Manager | Manager |  Referee

SALES ASSOCIATE

We are looking for motivated, outgoing sales associates to accurately and efficiently assist paintball customers. These employees must maintain a positive attitude, as well as outstanding customer service that flows with the Black Tree expectations. These individuals will play a fundamental role in achieving our customer satisfaction goals. Duties and Responsibilities of a Sales Associate will include greeting all customers when entering or leaving our establishment, maintaining clean and tidy checkout and work space, as well as operating register and cash handling.

Responsibilities

  • Greet all customers entering the premises.
  • Provide excellent customer service
  • Refer any customer complaints to the shift manager
  • Operate Cash Register and conduct cash transactions with customers.
  • Total out goods and collecting payments.
  • Upsell when appropriate.
  • Issue receipts, refunds, change or merchandise.
  • Maintain clean and tidy work area.
  • Resolve customer complaints, guide them and provide relevant information.
  • Ensure all waivers/forms are correctly filed/filled out

Requirements

  • The desire to be part of a team to accomplish goals.
  • Previous cash handling preferred
  • Customer Satisfaction-oriented
  • Basic computer skills
  • Strong communication and time management skills
  • Attention to detail and mathematical skills
  • Availability to work weekends and evenings

SHIFT MANAGER

We are looking for shift managers to oversee all business operations, including welcoming and serving customers. Shift Managers responsibilities include delegating tasks to paintball staff, addressing customer issues and ensuring compliance with safety, rules and regulations.

Ultimately, you will help us create an exciting, positive experience for all our customers.

Responsibilities

  • Greet all customers entering building.
  • Ensure customer service is a priority
  • Operate Cash Register and handling cash transactions with customers.
  • Total out goods and collecting payments.
  • Upsell when appropriate.
  • Issue receipts, refunds, change or merchandise.
  • Maintain clean and tidy work area.
  • Ensure all waivers/forms are correctly filed/filled out
  • Delegate tasks to staff
  • Maintain stocked inventory
  • Ensure proper staffing is available for traffic flow
  • Balance the cash register at the end of the shift
  • Gracefully handle any complaints
  • Inform next shift manager of pending task
  • Report maintenance and training needs to Manager

Requirements

  • Previous cash handling experience required
  • Knowledge of paintball
  • Basic knowledge of bookkeeping
  • Team management skills
  • A customer service approach with the ability to manage customers and complaints with professionalism and enthusiasm
  • Excellent organizational skills
  • Team management abilities
  • High school diploma/GED
  • Availability to work different shifts, including weekends and evenings.

MANAGER

We are looking for a Manager to oversee the daily operations of Black Tree Paintball. Your position is to ensure smooth running of operations of the facility to maximize sales and minimize cost.

The ideal candidate will have managerial experience and knowledge of diverse business subjects such as sales, marketing, customer satisfaction etc. Manager will be most effective when able to motivate others to perform at their best ability. The goal is to manage Black Tree Paintball in the most cost-effective way while ensuring a seamless and memorable customer experience.

Responsibilities

  • Supervise and guide staff toward maximum performance
  • Organize all store operations and allocate responsibilities to personnel
  • Monitor stock levels, reordering when needed while staying within a fixed budget
  • Manage complaints from customers with positive results for the customer
  • Ensure the facilities stay clean and free of trash at all times.
  • Stay informed and recommend any changes or improvements to Executive Management
  • Analyze sales reports
  • Ensure the facility fulfills all safety and healthy guidelines
  • Manage employee schedules and staffing

Requirements

  • Proven Experience in a managerial position
  • Knowledge of management best practices
  • Outstanding communication skills
  • Excellent organization and leadership skills
  • Availability to work different shifts, including weekends and evenings
  • High school diploma/GED
  • Bachelor’s degree in Business Management or Hospitality preferred but not necessary

GROUNDSKEEPER / MAINTENANCE

We are looking for a motivated individual with attention to detail to ensure the grounds of Black Tree Paintball remain up to the Black Tree standard. This person must ensure our fields and grounds stay well groomed. They will also be responsible for cleanliness of restrooms and facility.

Responsibilities

  • Maintaining fields/Grounds
  • Emptying Trash
  • Cleaning/Stocking Restrooms

Requirements

  • Valid Driver’s License
  • Attention to detail
  • Knowledge of tools/equipment
  • Available to work weekends and evenings

REFEREE

We are looking for outgoing, energetic individuals to create a safe and unforgettable experience for customers. Referees must be able to engage and interact with players to ensure an exceptional time is experienced by everyone. Referees must ensure players are playing by the rules of the game. Duties range from judging an accurate shot to elimination player from game infractions.

Responsibilities

  • Communicate Rules of game to customers
  • Ensure all players are playing within rules
  • Ensure all players are taking all necessary safety precautions
  • Judge elimination shots
  • Judge accuracy
  • Refer any customer complaints to the shift manager

Requirements

  • Excellent communication skills with adults and children in individual and group settings
  • Must be able to speak loudly and project voice
  • Must be a multitasker
  • Able to handle stressful situation
  • Knowledge of Paintball Rules
  • Must be able to stand long periods at a time
  • Must be able to hike, climb and rappel
Please upload your resume here. (file types accepted include: .pdf, .docx, .doc, .pages